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A: The price includes set up and delivery within 20 miles from our location, there is a travel fee of $2.50 per mile after that. Remember prices do not include sales tax.
Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call our office for a current quote.
A: We typicaly do 6 to 8 hour rentals. Times may vary depending on how many bookings we have. Our delivery time is between 7am to 2pm and pickups are generally at your event end time or later. If your event is a public event ie park, church, corporate event etc. please call the office to discuss event times to lock in a delivery and pickup time. Not for 24hrs
A: That depends on how many rentals we have that day. Generally we arrive between the hours of 7am - 2pm. If we have a high volume of rentals for that day we may possibly deliver the evening prior. If this is the case, we will call the Friday before to confirm that someone will be at the party location. Our drivers will call 30 - 45 minutes prior to arrival with an eta. All major Holidays may also impact delivery times. Please make sure to call our office for more information.
No. The jump will be clean when you get it. Bounce IT Out Inc cleans and disinfects before and after every rental.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day.
A: Deposits must be made with a credit or debit card . Your remaining balance is due upon delivery and can be made in cash or credit or debit card. If paying by cash, please have exact change as our drivers do not carry cash on them.
A: If canceling more than 7 days prior to your event date you will receive a full refund. If a cancellation is made within 7 days of your event date you will receive a raincheck for your deposit and it will be good for 1 year. When you're ready to reschedule a new event we will apply your raincheck towards your next order.
A: Yes all orders require a 25% Credit Card deposit. The are fully refundable if you cancel your order at least 8 days prior to your rental date. If you cancel between 2-7 days prior to your rental you will be given a rain check that is good for 1 year.
Each jump is different, please contact us if you need the dimensions of a certain jump.
Check the requirements listed with each jump. Also, make sure you have at least a 4' access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.
We can set up on Grass or Inside only. We are sorry, we can't set up on any type of rocks, concrete or gravel as the constant rubbing will wear through the vinyl jumps and be unsafe for children.
Yes. There is a link in your receipt once you've ordered or you may contact our office.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.
Still have a question? Call or Write: Bounceitoutinc@gmail.com 863-207-6453
Still have a question? Call or Write: Bounceitoutinc@gmail.com 863-207-6453
If you have any other questions, please feel free to call us any time at: 863-207-6453
If you have any other questions, please feel free to call us any time at: 863-207-6453